Privacy Policy
Introduction
Welcome to Steve-Unic and Company, Calgary Canada. We are dedicated to safeguarding your privacy and protecting your personal information. This Privacy Policy outlines how we collect, use, share, and protect your data when you use our services, including our SMS communication service, in compliance with the General Data Protection Regulation (GDPR).
Information We Collect
We collect and process the following types of information:
- Personal Information: When you provide it to us through our Facebook ads, including your name, email address, phone number, and any other information you choose to provide.
- Communication Data: Records of your interactions with us, including SMS messages and email correspondence.
- Technical Data: Information about how you interact with our services, such as your IP address, browser type, and operating system.
How We Use Your Information
We use your information for the following purposes:
- Service Delivery: To provide and manage our coaching programs, schedule appointments, send reminders, and respond to your inquiries.
- Marketing and Communications: To send you promotional offers and updates about our services, provided you have opted in to receive such communications.
- Customer Support: To address your questions and provide customer service.
- Legal Compliance: To comply with legal obligations, resolve disputes, and enforce our agreements.
Legal Basis for Processing
Under GDPR, we rely on the following legal grounds to process your personal information:
- Consent: You have given us explicit consent to process your data for specific purposes.
- Contractual Necessity: Processing is necessary to perform a contract with you or to take steps at your request before entering into a contract.
- Legal Obligation: Processing is necessary to comply with legal obligations.
- Legitimate Interests: Processing is necessary for our legitimate interests, such as improving our services, provided that these interests are not overridden by your rights and interests.
Sharing Your Information
We do not share your personal information with third parties except in the following circumstances:
- With Your Consent: We will share your information when you have given us explicit permission to do so.
- Service Providers: We may share your data with third-party service providers who perform services on our behalf, such as IT and marketing support. These providers are bound by confidentiality agreements and are prohibited from using your data for any other purpose.
- Legal Requirements: We may disclose your information if required to do so by law or in response to valid legal requests, such as subpoenas or court orders.
- Business Transfers: In the event of a merger, acquisition, or sale of all or part of our assets, your information may be transferred to the new owner.
Your Rights Under GDPR
You have the following rights regarding your personal data:
- Access: You can request access to the personal information we hold about you.
- Rectification: You can request that we correct or update your personal information if it is inaccurate or incomplete.
- Erasure: You can request that we delete your personal information, subject to certain conditions.
- Restriction of Processing: You can request that we limit the processing of your personal information under certain circumstances.
- Data Portability: You can request a copy of your personal data in a structured, commonly used, and machine-readable format and have the right to transmit this data to another controller.
- Objection: You can object to the processing of your personal data for direct marketing purposes or on grounds relating to your particular situation.
- Withdraw Consent: You can withdraw your consent at any time, without affecting the lawfulness of processing based on consent before its withdrawal.
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction. These measures include encryption, access controls, and secure data storage systems.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements. When we no longer need your information, we will securely delete or anonymize it.
International Data Transfers
Your personal information may be transferred to and processed in countries outside of the European Economic Area (EEA) that may not have data protection laws equivalent to those in your jurisdiction. When we transfer your information, we take steps to ensure it is adequately protected, including using standard contractual clauses approved by the European Commission.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the updated policy on our website and, where appropriate, by other means.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Steve-Unic and Company
Calgary, Canada
Email: itunu@leadzacquisitions.com
Phone: +1 587-602-7730
You also have the right to lodge a complaint with a supervisory authority if you believe that our processing of your personal data infringes data protection laws.
Thank you for trusting Steve-Unic and Company with your personal information. We are committed to safeguarding your privacy and providing exceptional service.